Our Customer Support team is dedicated to providing exceptional service, ensuring your needs are met promptly and efficiently. Whether you have questions, need assistance with your order, or require help resolving an issue, our knowledgeable and friendly representatives are here to help.
Start with Before you book for delivery, pricing, weight, and rental basics—the questions customers ask most before their first order. For disposal rules and sizes, scroll to the sections below. If you don't find the answer you need, contact us at (888) 526-1973.
Next-business-day or same-week delivery is common when routing allows. Same-day is possible in some cases but never guaranteed. Send your full delivery address and project timing so we can quote an accurate window.
Often, no—as long as the placement area is clear, accessible, and you have given clear instructions (for example, which side of the driveway, avoiding sprinklers or low branches). Consider being on site for tight alleys, shared driveways, overhead wires, or when placement must be exact.
Communication varies by route and driver. Give us the best number to reach you plus gate codes or access notes—we pass everything to dispatch. If you need a narrow arrival window, mention it when you book.
Your written quote is based on the details you provide; we refine it if anything changes (size, debris, access, or rental length). The price is final once you review and approve the quote—line items, weight allowance, fees, and taxes are spelled out there before you commit.
Rental periods vary by location and project. Standard rentals include a set number of days; extra days are usually available for a daily fee. Confirm your dates when booking and give as much notice as you can if the job runs long.
Landfills charge by weight; your agreement includes an allowance. If the load is heavier, additional tonnage charges may apply—common with concrete, dirt, wet debris, or roofing. Your representative explains how overage is calculated and shown on your invoice.
Yes. We provide detailed, professional invoices suited for job estimating and accounts payable. Net 30 and extended terms are available for qualified contractor and business accounts—share your company legal name, billing address, and PO or job number when you request a quote so we can confirm eligibility and billing setup.
A swap exchanges your full dumpster for an empty one so work can continue—it is priced as a separate trip and container move from your original rental. A final pickup removes the dumpster when you are done; you are not receiving a replacement container.
Many markets allow mattresses, box springs, and some electronics for an extra disposal fee. Large appliances may be accepted only if drained of refrigerants and other fluids per local rules. Rules and fees vary by location—tell your representative what you plan to load before you fill the dumpster.
Never place liquids, fuels, car batteries, pesticides, asbestos, medical waste, or other household hazardous waste in a roll-off. For the full list of accepted debris and fees, see Disposal Rules below or ask your representative.
Renting a dumpster is simple. Contact our team by phone or through filling out our form online, and we’ll help you choose the right size, review service details, and schedule delivery. Most orders can be arranged within minutes.
Not usually. In most cases, dumpsters are only removed once the customer requests pickup. To avoid delays or extra fees, we recommend setting a removal date when placing your order. If you need more time, providing at least 48 hours’ notice helps ensure scheduling flexibility.
We typically recommend placing dumpsters on solid surfaces like driveways or pavement. Placement on lawns may be possible, but could cause damage depending on soil and weather conditions.
No. For safety and liability reasons, dumpsters must remain in the spot where they are originally placed. If you need it relocated, contact our team to arrange a pickup and reset.
Permits are generally only required if the container will be placed on public property, such as a street. Local regulations vary, so it’s best to confirm requirements with your city before delivery.
Before starting a new construction project or a home junk removal, it is best to understand exactly what you can and cannot throw away inside a dumpster. This guide will help you to safely dispose of your materials and avoid additional fees once the dumpster is removed.
Pricing depends on several factors: container size, debris weight, rental duration, and local fees or taxes. Because these vary by location and project, we provide customized quotes to ensure accurate pricing.
Service is typically billed based on container size, frequency of pickups, weight allowances, and rental duration. Your representative will review these details before confirming your order.
Yes. We provide ongoing dumpster and container service for contractors, property managers, and businesses. Frequency, container sizes, and billing are customized to your needs.
We offer a range of roll-off containers to suit residential, commercial, and construction projects. Common sizes include 6, 10, 12, 15, 20, 30, and 40 cubic yards.
The right size depends on the type and volume of debris. Smaller containers work well for household clean outs or small remodels, while larger dumpsters are ideal for construction or roofing projects. Our team can help match the right size to your project.
Most household junk, furniture, clothing, construction debris, and yard waste can go in a dumpster. Appliances must be emptied of chemicals, and some items—such as mattresses or large appliances—may carry additional fees. Rules can vary by location, so always confirm when placing your order.
Hazardous materials are never allowed, including chemicals, fuel, paint, asbestos, and medical waste. Treated wood, tires, and certain dense materials may also be restricted or incur extra charges. When in doubt, ask our team to confirm before disposal.
Dumpsters must be loaded level with the top edge to allow for safe transport. Overfilled containers may result in extra fees or require removal of excess debris before pickup.
Yes. Each dumpster has a weight allowance based on size and local disposal rules. Loads that exceed the limit may result in additional charges.
Asbestos must be handled by licensed professionals and cannot be placed in a standard dumpster. If your property was built before 1980, testing may be required before demolition or renovation. Contact a certified asbestos removal service for safe disposal.
In some areas, tires may be accepted for an additional fee. Many recycling facilities also accept them for repurposing into new products like mulch or rubber chips. Inform your representative if you plan to dispose of tires.
While roll-off containers are heavy and can potentially cause surface damage, most deliveries are completed without issue. Using protective boards beneath the container can reduce risk.
We’re here to help make your project simple and stress-free. If you didn’t find the answer you were looking for, our team can walk you through sizing, pricing, and scheduling in just a few minutes.
Call us at (888) 526-1973
Email us at info@dumpsterrentaldogs.com
Or Request a Free Quote Online
Our specialists are available nationwide to guide you through the process and make sure you get the right dumpster for your needs.
