Next-business-day or same-week delivery is common when routing allows. Same-day is possible in some cases but never guaranteed. Send your full delivery address and project timing so we can quote an accurate window.

Often, no—as long as the placement area is clear, accessible, and you have given clear instructions (e.g. left side of driveway, avoid sprinkler). You may want to be present for tight alleys, shared driveways, low wires, or when placement must be exact.

Communication varies by route and driver. Give us the best number to reach you plus gate codes or access notes—we pass everything to dispatch. If you need a narrow arrival window, say so when you book.

Your written quote is based on the details you provide; we refine it if anything changes (size, debris, access, or rental length). The price is final once you review and approve the quote—line items, weight allowance, fees, and taxes are spelled out there before you commit.

Landfills charge by weight; your agreement includes an allowance. If the load is heavier, additional tonnage charges may apply—common with concrete, dirt, or saturated debris. Your rep explains how overage is calculated and shown on your invoice.

Yes. We provide detailed, professional invoices suited for job estimating and accounts payable. Net 30 and extended terms are available for qualified contractor and business accounts—share your company name, billing address, and AP requirements when you request a quote so we can confirm eligibility.

A swap exchanges your full dumpster for an empty one so work can continue—priced as a separate trip and container move. A final pickup removes the dumpster when you are done; you are not receiving a replacement container.

Never put liquids, fuels, batteries, pesticides, asbestos, or other hazardous waste in a roll-off. Many other items are allowed with restrictions or extra fees. See our support page for a full list or ask your representative before you load.